Customer service

We're here to help you with all your questions and concerns

Need help with an order?

Track delivery, open an order or verify your email for a guest purchase.

Open secure order access

Open a support ticket

Securely connect your message to an order and keep a reference number.

Open support ticket

Find an answer quickly

Read about delivery, payment, activation, issue reviews and accounts.

Read frequently asked questions

Contact us

Sign in to open a secure ticket

For an order issue, guest buyers can first verify their email and open the order. General questions can be sent by email.

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Hours: Mon-Fri 09:00-17:00

We typically respond within 24 hours

Frequently asked questions

Digital game keys are usually delivered within 5–10 minutes after payment is confirmed. Your key is sent by email and shown on the secure order page.